ALL IN ONE CLOUD CONTACT CENTER SOLUTIONS
Vir2ue Contact Centre reporting applications offer zero latency and real time, highly graphical management information to be placed on screens throughout your Contact Centre in both live and historical contexts. Using true Cloud architecture to drive Business Information (BI) means that reports, graphs and dashboards can be run from any location. Our Contact Centre reporting portal is web based, meaning you have the full capabilities of the market leading call reporting package in the palm of your hand or on your desktop, no matter where you are based.
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What people say
“We chose Vir2ue to support our corporate phone system and contact centre due to their excellent customer service and support, totally eclipsing the support, or lack thereof provided by BT. It’s great to have access to a team of people who are knowledgeable and focused on supporting our business."
“We embarked on a huge project to replace our trading platform, The installation went very smoothly and was overseen by first-class project management. In a time-critical project move, replacing two key systems in our business, we are happy to report the project was delivered on time, within budget and very smoothly & a great job.”
"Vir2ue came up with a solution that not only provided our customer with the correct amount of voice bandwidth but a cost-effective DRS that would be easy to implement. The change from suppliers went very smooth and happy to say the DRS has only been invoked once and worked perfectly."